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We Do Home Care Packages Differently

Home Care Assistance South East Melbourne is an approved provider of the Government-subsidised Home Care Packages (HCP) Program that helps seniors live at home for longer with In-home Care Assistance. If you're looking for a Home Care Packages provider in Melbourne VIC, then you've definitely come the right place.

  • No Long Term Contracts

    Use our services only as long as you're 100% satisfied

  • Available 24/7

    Care managers are on call for clients and their families, even during nights and weekends.

  • Daily Care Experts

    We specialise in around the clock care to help you live well at home.

  • Peace of Mind

    Independent industry surveys place our client satisfaction rate at 97%

  • High Calibre Caregivers

    We hire only 1 in 25 applicants and provide ongoing training and supervision

  • A Trusted Partner

    We're honoured to be Preferred Providers for professionals in various medical communities

  • Balanced Care

    Our unique approach to care promotes healthy mind, body and spirit.

  • Cognitive Therapeutics

    Our proprietary cognitive stimulation program addresses cognitive decline, building on our expertise in brain health

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About Home Care Packages

What are Home Care Packages?

A Home Care Package is designed to help you live in your own home for as long as possible. If you are an older person who needs support and coordinated services to continue living at home, you may be eligible for a Home Care Packages Program.

The Australian Government provides a subsidy to approved home care providers like Home Care Assistance South East Melbourne towards a package of care, services and case management to meet your individual needs.

All the home care packages must be provided on a Consumer Directed Care basis. You have the choice and flexibility in the way that the care and support is provided. Each Home Care Package is tailored to meet your individual needs and lifestyle.

You can access different services, including help with:

  • Showering and dressing
  • Laundry, cleaning and meals preparation
  • Garden and home maintenance
  • Transport to appointments or shopping
  • Access to allied health services such as massage and podiatry
  • Referrals to other services in the community

Home Care Packages (HCP) Levels

There are four levels of packages which are funded by the Australian Government.

Each level includes the Dementia Supplement for people with dementia and the Veterans’ Supplement for veterans with an accepted mental health condition

  • HCP : Level 1

    Supports people with basic care needs.

  • HCP : Level 2

    Supports people with low care needs

  • HCP : Level 3

    Supports people with intermediate care needs

  • HCP : Level 4

    Supports people with high care needs

All care packages are individually planned and coordinated to help older people to remain living in their own homes

Download Our Free Guide

Your Free Guide Home Care Packages (HCP) Program

We've worked on creating this free resource guide to explain everything you should know about the Government-subsidised Home Care Packages (HCP) program. We'll cover topics such as:

  • Ageing challenges
  • Family members as caregivers
  • Hiring professional caregivers
  • Types of Government subsidised Aged Care Programs
  • Home Care Package (HCP) Levels
  • Qualifying for a Government Subsidised Aged Care program
  • Choosing your Home Care Package provider
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We're Available 24/7

Got Questions? We're Available 24/7

Home Care Assistance’s professional live-in caregivers can step in and provide assistance early in the mornings, overnight, and on the weekends.

Who We Are

About Home Care Assistance

Home Care Assitance South East Melbourne is run and owned by Smrity Bagga – a registered Occupational Therapist having worked with 20+ years across in various positions within Community health, Sub-acute care and Rehabilitation.

Smrity has a Masters in Health Administration and for last 10 years has lead a team of highly skilled Allied Health Professionals who have provided care and planned successful discharge for patients requiring assistance following an acute medical illness / trauma or general age related decline.

With the same passion and energy, she has started the Home Care Assistance South East Melbourne and aims to “Change the Way the World ages” for “Living at Home is the best way to Live!”

Our mission at Home Care Assistance is to change the way the world ages. We provide older adults with quality care in Melbourne, that enables them to live happier, healthier lives at home. Our services are distinguished by the calibre of our caregivers, the responsiveness of our staff and our expertise in live-in care. We embrace a positive, balanced approach to ageing centered on the evolving needs of older adults.

— Smrity Bagga, Owner and Director

Smrity Bagga - Owner and Director of Home Care Assistance South East Melbourne
Smrity Bagga - Owner and Director of Home Care Assistance South East Melbourne

Home Care Assistance South East Melbourne covers all suburbs in the Southeastern region of Melbourne, VIC

  • Brighton 3185
  • Brighton East 3187
  • Brighton North 3186
  • Carnegie 3163
  • Caulfield 3162
  • Caulfield East 3145
  • Caulfield North 3161
  • Cheltenham 3192
  • Clarinda 3169
  • Clayton South 3169
  • Dandenong North 3175
  • Dingley Village 3172
  • Elsternwick 3185
  • Elwood 3184
  • Ferntree Gully 3156
  • Gardenvale 3185
  • Glen Huntly 3163
  • Hampton 3188
  • Hampton East 3188
  • Heatherton 3202
  • Highett 3190
  • Knoxfield 3180
  • Lysterfield 3156
  • Mckinnon 3204
  • Mentone 3194
  • Moorabbin Airport 3194
  • Mountain Gate 3156
  • Mulgrave 3170
  • Murrumbeena 3163
  • Noble Park 3174
  • Noble Park North 3174
  • Ormond 3204
  • Ripponlea 3185
  • Sandringham 3191
  • Scoresby 3179
  • Southland Centre 3192
  • Springvale 3171
  • Springvale South 3172
  • St Kilda East 3183
  • Tecoma 3160
  • The Basin 3154
  • Upwey 3158
  • Vermont 3133
  • Vermonth South 3133
  • Wantirna 3152
  • Wantirna South 3152
  • Wheelers Hill 3150
  • Upper Ferntree Gully 3156

Contact Us

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Phone : (03) 9005 1159